Returns will be accepted for unworn or unaltered items only. Returns must be completed within 14 days of the purchase. All sales are final on SALE and clearance items. Hijabilicious is not responsible for the return shipping or lost and stolen packages. Please make sure you have a tracking number and insurance for your protection. Returned products that have damages due to the buyer's negligence the buyer will be liable for the damage and may result in a partial refund.